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Famous Footwear Complaint - Famous Footwear - Accused of stealing - Adidas shoes
Famous Footwear Complaint

Famous Footwear Complaint

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Famous Footwear - Accused of stealing - Adidas shoes


I recently went to my local Famous Footwear (Hall Road Crossing, Shelby Twp, Michigan) and after looking at a pair of shoes that I already was wearing (except for in a different color), taking them out of the box, trying them on, and putting them back, I was asked by a manager if I needed any help. I said no thank you, I was just looking, and continued to look. 4 minutes later the same manager came up to me and told me to empty the shoes I "stole" out of my bag. I told him I didn't know what he was talking about, but I showed him my bag. He proceeded to make me empty the contents out of my bag, then asked, "Did you steal those shoes you're wearing too?" I told him no, they were given to me by a friend. Then, he rudely said, "Oh, a friend? Yeah? Let me see the bottom of them." So, I showed him the dirty bottom of my clearly older shoes. He then told me if I ever come back to that store, the police will be called. I cannot believe this managers actions, and it is especially embarrassing happening in front of my boyfriend. After being harassed by this manager, we quickly left, and I am very disappointed that I did not find out his name. Working in customer service myself, I have never experienced somebody so rude to a customer. I will not be returning to any Famous Footwear after this embarrassing incident.


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