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Famous Footwear Complaint - Terrible customer service. Hey, if you don't like your job, quite! - Shoes
Famous Footwear Complaint

Famous Footwear Complaint

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Terrible customer service. Hey, if you don't like your job, quite! - Shoes


If you are considering famous footwear , run, do not walk to another shoe store. They are all smiles when your purchasing, but when you have a return due to a factory defect....Look out. Angie Bode from the Bountiful location is the complete opposite of a professional and could care less about customer service.

This is their career page:

"JOIN OUR TEAM

We pride ourselves on offering great stores that meet the needs of a variety of customers. We share a commitment to providing the most enjoyable shopping experience for our customers. We recognize that our ability to deliver that great experience relies fundamentally on the great people who work in our stores."

That is right off their website. Angie Bode did not even care to ask what my issue was, but rather argue why they shouldn't be taking care of my problem. The shoes in question are a $100 retail pair of Rockport's that they sell for $79. My family spends approx $600-$700 per year at famous footwear, or shall I say, once spent. I will never set foot in the store again.


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